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Top Nissan dealers recognised

2004-03-26 14:55

The function was held at Sun City on Saturday March 20.

The Overall Dealer of the Year award went to Schus Nissan Kuilsriver in the Western Cape for the second year in a row.

The judging criteria for this prestigious annual recognition are customer satisfaction index (CSI) performance, retail sales versus target, parts and accessories sales versus target and profitability as measured by return on sales.

In addition, nominees are judged on their adherence to Nissan franchise standards and Nissan's standards of doing business.

Awards were also made for Dealer of the Year in various categories and the following were adjudged the winners for 2003:

Mega Dealer of the Year .

    • McCarthy Germiston, Gauteng

Large Dealer of the Year

    • Schus Nissan Kuilsriver, Western Cape

Medium Dealer of the Year

    • DTM Helderberg, Strand, Western Cape

Small Dealer of the Year

    • Datnis Nissan, King William's Town, Eastern Cape

Very Small Dealer of the Year

    • Smit Motors, Volksrust, Mpumalanga

Nissan also recognises that an essential element in judging dealer success is customer care and satisfaction and the overall Nissan Sales and Service Way Dealer of the Year (NSSW) was DTM Helderberg.

NSSW category winners were:

Mega dealer - Magnis Nissan, Pretoria, Gauteng

Large dealer - Schus Nissan, Kuilsriver, Western Cape

Medium dealer - DTM Helderberg, Strand, Western Cape

Small dealer - Umhlali Nissan, Umhlali, KwaZulu Natal

Very small dealer - Riversdale Nissan, Riversdale, Western Cape

Franchise Group of the Year was McCarthy Motor Holdings; Aftersales Dealer of the Year went to DTM Helderberg; Performance Centre Dealer of the Year was awarded to Fednissan, Newcastle, KwaZulu Natal; and Toits Motors, Pretoria, Gauteng was Nissan Finance Dealer of the Year.

Addressing the dealers at the awards banquet at Sun City Nissan South Africa's managing director Julio Panama, said:

"The Nissan Dealer of the Year awards are not only about recognising the achievements of our top-performing dealers, but they are also about acknowledging the importance of our dealers throughout Southern Africa.

"Without their dedication and loyalty to our brand and the customers they introduce to the Nissan family, we would not be able to meet the tough business targets we have."

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