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On the road during lockdown

Here's what motorists should know.

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Involved in an accident? Report it online and get a case number too!

2020-01-14 12:30

Image: iStock

Motorists can now report an accident and obtain a case number via the National Traffic Information System (NATIS) website, removing the schlep of having to go to a police station.  

However, there are a few stipulations, with only minor crashes can be reported and must be done within 24 hours or the next working day. Uploading a crash report is legally binding, according to the NATIS site

The user will be provided with an automated crash report number that can be used for insurance purposes. There is no charge for the service.  

Image: iStock


Here's a handy list of the process: 

- This submission of a crash report will be legally binding.

- All crashes must be reported within 24 hours or the next working day. (Non-Working days Saturday, Sunday and Public Holidays)

- For insurance claims the motorisit will be provided with an automatically generated Crash Report Number (CRN).

- Only minor damage accidents can be reported.

- Crashes which include a person or persons being injured, killed or involved in a hit and run accident/crash must be reported immediately to the nearest municipal/metro police, traffic department office or South African Police Service (SAPS) station.

- All crashes involving five or more vehicles must be reported at your nearest South African Police Services (SAPS).

- The information submitted by you can be made available to your insurance service provider.

- The reporting of the crash service is free. RTMC reserves the right to charge entities or persons to access the data at a later stage.

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