Share

Safety agency offers online recall check

DETROIT, Michigan — The US National Highway Traffic Safety Administration (NHTSA) is offering a free online service for drivers to find out if their vehicles have been recalled but not repaired.

The NHTSA said the service started Wednesday (August 20) on its website.

Drivers can key in their vehicle identification number to get the results. The number can be found on the dashboard near the windshield or on the driver's door near the latch.

Also starting Wednesday, automakers must keep the same data on their own websites, and they have to update it at least once per week. The safety agency's site will show data if there's an open recall, or it will tell drivers there are none.

USED-CAR BUYERS

The agency also said used-car buyers also can check for unrepaired vehicles before they make a purchase.

NHTSA said millions of vehicles are recalled every year, yet about one-third of them are not repaired. That can be dangerous for used-car buyers. Also, many people move, and automakers often have a difficult time finding them to notify them of recalls.

Edmunds auto information site consumer advice editor, Carroll Lachnit, said: "Without the search feature, car owners who hear or read about recalls of their make and model had no way of finding out if their car was covered.

"It is a huge step forward."

US automakers have recalled more than 40-million vehicles so far in 2014, breaking the previous annual record of 30.8-million set in 2004.

About 29-million of those are General Motors vehicles as the company undergoes a sweeping safety review. The review began when GM revealed that it knew about a deadly small-car ignition switch problem for more than a decade, yet it didn't issue any recalls until this year.

We live in a world where facts and fiction get blurred
Who we choose to trust can have a profound impact on our lives. Join thousands of devoted South Africans who look to News24 to bring them news they can trust every day. As we celebrate 25 years, become a News24 subscriber as we strive to keep you informed, inspired and empowered.
Join News24 today
heading
description
username
Show Comments ()
Editorial feedback and complaints

Contact the public editor with feedback for our journalists, complaints, queries or suggestions about articles on News24.

LEARN MORE