Wheels24

Satnav rage has drivers boiling

2011-10-17 14:49

Millions of drivers are left in stand-offs (or just plain stranded) by their satnav devices but the reasons, a study has found, are really quite simple.

A British study has found that around eight-million drivers in that country own satellite navigation systems but six out of 10 don't realise that updates are required.

This failure to update frequently results in many being directed along routes no longer quickest or shortest or, given the road-building activity of the last couple of years, even in existence.

THE CAUSES


The study was conducted by satnav app developer Skobbler that found a large percentage of the 2000 drivers surveyed have had it with their satnavs after becoming lost on a journey. Along with outdated routes, unclear directions and maddening voice overs were also fingered as causes of satnav rage.

Britons aged 17 to 45 were quizzed about their relationship with their satellite navigation systems and 20 percent were often angrywhile the same number said the map updates were too expensive; 51% have never updated their satnav's software and 11% didn’t know they had to…

The TOP TEN grievances listed by respondents were:
1 Wrong directions
2 Not the quickest route
3 The voice
4 Losing connection
5 Out-of-date maps
6 Device falls from windscreen
7 Map updates are expensive
8 Difficulty punching in details
9 It’s slow
10 Difficult to stick to windscreen

If you use a satellite navigation system to get around, do you agree with the study’s findings? What are your GPS loves /hates?

Comments
  • Gareth - 2011-10-18 12:23

    The updates are way too expensive! and I also have the problem of the device falling off the windscreen all the time. Often the Garmin can't find a street name - but when I manually go to the area I know the street is and zoom in and look at all the street names, I find it!?!?! But when they work, they work well...

  • Adam - 2011-10-18 13:33

    I recently bought myself a Galaxy Tab and I use the built in Google Navigation. The updates are free (except for the cost of the download), and I've found it to be quicker and more visually appealing than my TomTom and it really does work. The only downside is you need to be in an area with broadband coverage, so it might not be useful in the middle of the Karoo for instance. Just throwing it out there...

      emile.visser - 2011-10-19 08:45

      I used my Galaxy Tab this month while travelling in New Zealand and in Fiji. I simply bought sim cards with a few MB data, and Google Maps/Navigation worked beautifully. You don't even need coverage everywhere, as Google downloads the entire route. No coverage is only a problem should you divert from your intended route.

      emile.visser - 2011-10-19 08:45

      I used my Galaxy Tab this month while travelling in New Zealand and in Fiji. I simply bought sim cards with a few MB data, and Google Maps/Navigation worked beautifully. You don't even need coverage everywhere, as Google downloads the entire route. No coverage is only a problem should you divert from your intended route.

      Adam - 2011-10-19 12:12

      @emile - ah, I didn't look at it like that. I've never used it in an area that doesn't have broadband coverage, so I was just assuming this to be the case. Yeh I have to a agree, it works great. Kinda wish I hadn't spent the money on buying a TomTom in the first place.

  • chris.debruyn1 - 2011-10-18 14:49

    A GPS must always be Plan B. Aviation Law states that a GPS cannot be used as your primary navigation device while flying. The same goes for motor vehicles. My kids got lost a couple of timers using GPS devices, so I bought them maps and taught them route planning. The problem was solved.

  • ofentse.ramorula - 2011-10-18 15:27

    I currently use the tomtom in my iPhone and I have never been lost, the updates are usually free except for data charges. Lets say it does what its supposed to do. Before I used to use nokia navigation and it was hell, it was too slow, meaning that i get to a point faster than it can calculate, and worse it used to say I must turn where there is no turn and its famous words were "Route recalculation".

  • don.odendaal - 2011-10-18 20:43

    I use Garmin in all of my vehicles I have had issues with incorect routing and lost signals at very inconvenient moments. But for drivers who can hardly read properly the voice guidance is fantastic in general the satnavs have and continue saving time and fuel for me so yes good tool to have. However I agree the updates are to expensive by far.

  • Sean - 2011-10-19 12:57

    I use Navigon and have 2 of them. a Navigon 40 and a 70 Premium. The 70 also has traffic information! I haven't had any issues with either and in fact did a quarterly update this week on the 70 only because i already had it out the car!! I don't like Garmin as the one i had i used to have to pull over so it could pick up my position pffffff - won't buy another Garmin.

  • johann.jordaan - 2011-10-21 12:34

    I have a Tom Tom, and don't drive without it!!! It's a great device, easy to use and very reliable. I am lost without my Tom Tom... Excuse the pun!!! :-)

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