Wheels24

10 000 Fords recalled in SA

2012-08-15 06:43

Ford's Indian subsidiary is recalling nearly 140 000 of its most popular cars to rectify manufacturing defects that could cause a fire and date back as far as 2008.

Ford said it would examine 111 000 Ford Figo and Classic (Ikon in South Africa) models sold in India and assembled between January 2008 and December 2010 for a faulty rear twist beam which could compromise brake performance and make the vehicle inoperable.

10 000 IN SOUTH AFRICA

Ford will also replace a hose in 17 655 Figos and Classics assembled in India between September 2010 and February 2011 as a precautionary measure. Oil, it was claimed, can leak from the hose and produce noxious fumes, smoke and, in extreme cases, fire.

The company said an additional 10 000 vehicles exported to South Africa would also be recalled.

No injuries have occurred as a result of the defects, Ford said.

Like other global automakers in India, Ford relies heavily on local suppliers to keep down costs. Toyota, Tata, Honda and Maruti Suzuki have all recalled cars in India in recent years, although not as many as Ford.

Ford's compact Figo, launched in 2010, made the American auto giant a real player in India's competitive small-car market. The company has poured hundreds of millions of dollars into India, part of the company's strategy to pursue growth in Asia over the next decade.

It laid the cornerstone in March 2012 for a $1-billion factory in the Indian state of Gujarat.

WHAT FORD SA SAYS...

Ford Motor Company of Southern Africa told Wheels24 it was aware of potential concerns with some Ford Figo and Ikon models and will initiate the necessary customer service action from late August 2012. Meanwhile, should customers have any concern relating to their Figo or Ikon, they are encouraged to take their vehicle to an authorised Ford dealer for inspection.

They can also contact Ford Customer Service Operations directly through the helpline 0860 011 022.

A spokesperson said: "Ford considers the long-term durability and quality of its products to be of utmost importance and will continue to work with our customers to deliver a sound technical guarantee and complete customer satisfaction."

AP

Comments
  • burningdogz - 2012-08-15 07:41

    Well, at least they took it on the chin and started implementing procedures to correct it immediately, which is more than all the other brands mentioned could say . . .

      James - 2012-08-15 13:26

      GM would have dispatched 200 lawyers an fought it tooth and nail

  • rikhoula.joy - 2012-08-15 08:11

    There has been so much of cars being recalled, whats going with the car makers on? Are they becuming weak or lazy? I wonder

  • jonathan.maree.1 - 2012-08-15 08:32

    This is why I'll never buy a car that was built in India

      thando.gqabaza - 2012-08-15 13:08

      Not even a Hyundai i20 ? Cos that's where they come from now...

  • comurray - 2012-08-15 09:11

    Their quality assurance appears to be lacking in India especially.

  • riotousr - 2012-08-15 09:22

    I have always suspected that those cheapies were designed by the same design house that gave us the current models of Hyundai. They look so similar that I suspected someone stole drawing diagrams from Pininfarina, an act which might have caused the ultimate demise of Andrea and Sergio Pininfarina a short while ago. Poor Figo. Let them drive an Opel/Chevrolet.

  • janet.mcdonaldbelstead - 2012-08-15 11:25

    My mom discovered the hard way yesterday by breaking down in the middle of nowhere that there is also a design fault with the Bantam bakkies - the hose that contains the steering fluid wears against another engine part and before you know it, the fluid drains out all over the place and you're in trouble! It is a very well known fault, but not "urgent" enough to do a recall on the vehicles despite the safety issue!

      James - 2012-08-15 13:25

      You can still drive without power steering, why was hose rubbing not noticed during service. That is a very simple assymbly mistake.

      janet.mcdonaldbelstead - 2012-08-15 13:50

      In reply to James - the service we received from the PE branch has always been fantastic, but the last service was done in our "new home town" which has left a sour taste in our mouths - pathetic to say the least with a bad attitude. From now on for all three of our Ford / Mazda vehicles (two households), we will plan trips to PE so the old branch can do our services and checks.

  • firstseed.mbeva - 2012-08-15 12:14

    Thus I do not do Ford

  • Jango - 2012-08-15 18:43

    Where is FordPop / Fordtjop now? Po*phol!

  • Vickers - 2012-08-17 06:58

    While VW boasts a million km Polo, Ford does a massive recall...

  • jaco.dejager.357 - 2013-01-18 12:19

    I have the same problem with my 2009 ford ikon I had to pull the hand brake up a vewe times toe stop in time,it starts toe stop up to a point and then nothing happens

  • Cathy Grosvenor - 2013-11-15 14:27

    Any idea why Ford SA took over a year to contact owners? Only received my letter last week and they are ignoring my emails?

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