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Merc SA tackles parts affordability

2011-03-09 18:43

GOODBYE TO PRICEY PARTS: Mercedes-Benz is to offer guaranteed re-manufactuered parts.

Mercedes-Benz will devote its stand at this year’s Automechanika SA show to aftermarket products that are affordable yet still supported by its manufacturer warranty.

Called Reman, the Mercedes-Benz programme involves the re-manufacture (read reconditioning) of specific parts that will continue to conform to Merc’s quality standards for new parts, the company says, and are covered by the relevant warranties.

Naeem Hassim, Mercedes-Benz SA's vice-president for after-sales, said: “We believe the most important part of our relationship with our customers is based on products, services and back-up which are reliable, predictable and consistent throughout a customer’s vehicle life cycle, regardless of whether it is a fleet or a single vehicle.


“Why is MBSA is doing this. Simple... we not only wish to protect our customers from untested and possibly dangerous, spurious or grey-market parts and spares but also to protect our brand's reputation.

“We acknowledge that the global recession has brought financial strain and pressure on many transport operators and individual customers and, with our quality-assured re-manufactured parts, are able to offer an affordable alternative that helps to reduce harmful environmental waste and contributes to a real recycling."

Merc SA’s Automechanika stand will also celebrate the company’s 125th anniversary.

The expo will run from March 9-12, 2011 at the Johannesburg Expo Centre.

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